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ESHMERE DOCUMENTATION

Work with tender intelligence confidently.

Set up your workspace, understand product signals and keep human decisions visible from first review to service delivery.

START HERE

Build a reliable workspace foundation

Start with EshmereLearn the shortest path from workspace setup to a responsible tender decision.Create or access a workspaceCreate a workspace or open one already available to your account.Complete your workspace profileAdd the company context Eshmere needs to provide useful opportunity intelligence.Dashboard tourFind the main workspace areas and understand what belongs in each one.

PRODUCT AREAS

Explore the documentation

81 current guides

Set up your workspace and learn the core Eshmere journey.

Command Centre

Read priorities, deadlines, progress and workspace health.

Opportunities

Review curated opportunities, fit signals and source context.

Request and track human-reviewed procurement support.

Business Profile

Maintain the company context behind matching and readiness.

Team & access

Manage workspace membership and access boundaries.

Billing & plans

Understand plans, billing activity and service credits.

Account & security

Manage personal identity, organisations, security and alerts.

Trust & boundaries

Understand advisory intelligence, source coverage and human control.

Help & troubleshooting

Resolve common issues and prepare a useful support request.

POPULAR

Frequently used guides

Review your first opportunityMove from a recommended signal to a deliberate save, dismissal or support request.Review an opportunityOpen a curated signal and evaluate it against source and company context.Request and track managed supportSubmit a scoped request and follow it through review, work and delivery.Set procurement preferencesPrioritise buyer, tender and value contexts while excluding unsuitable work.Understand the current planInterpret the active plan, cadence, currency and subscription state.

RECENTLY VERIFIED

Current product guidance

Prepare a support requestCollect reproducible context without exposing secrets or customer-sensitive material.Contact supportChoose the verified support route and provide useful, safe context.Resolve billing issuesTroubleshoot current plan, Stripe portal, invoices and service credits.Resolve profile and preference issuesFix incomplete stages, unsaved preferences and misleading profile context.Resolve service request issuesTroubleshoot submission, status, clarification and delivery problems.Resolve opportunity issuesTroubleshoot missing signals, stale sources, saved states and detail loading.