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ControlledVerified 2026-07-28

Change a plan safely

Use the supported checkout, Stripe portal or support-managed route.

Access
Signed-in workspace member
Result
The billing page reflects the confirmed subscription state after processing.

Use the supported checkout, Stripe portal or support-managed route.

Where to find it

Complete the workflow

  1. 1
    Review the current plan

    Confirm cadence, currency and status.

  2. 2
    Choose the offered control

    Use Manage billing or Manage billing in Stripe when visible.

  3. 3
    Review the external summary

    Confirm amount, renewal and workspace context.

  4. 4
    Complete or cancel

    Return to Eshmere and check the updated state.

  5. 5
    Contact support if controlled

    Use the displayed route when self-serve change is unavailable.

Expected result

What does not happen automatically

Billing overviewRead the current plan, subscription record, credits, invoices and billing activity.Understand the current planInterpret the active plan, cadence, currency and subscription state.Compare plansReview customer-facing plan differences without exposing internal package keys.Understand service creditsRead available, reserved and used managed-service capacity.
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