Skip to content
Log in
ControlledVerified 2026-07-28

Request and track managed support

Submit a scoped request and follow it through review, work and delivery.

Access
Signed-in workspace member
Result
The request appears in Active requests with a customer-visible status.

Submit a scoped request and follow it through review, work and delivery.

Where to find it

Complete the workflow

  1. 1
    Choose opportunity

    Keep source and decision context connected.

  2. 2
    Choose the service

    Select the smallest service that resolves the need.

  3. 3
    Review the scope

    Confirm deadline, customer owner and desired result.

  4. 4
    Submit

    Send only customer-safe context.

  5. 5
    Track progress

    Use Services for questions, approvals and delivery.

Expected result

What does not happen automatically

Services overviewUnderstand managed procurement services, account change requests and their separate lifecycles.Track active service requestsReview managed work that is active, waiting or needs customer input.Choose an available serviceMatch the decision need to Tender Decode, Bid Readiness or Bid Sprint.Tender DecodeTurn buyer wording into reviewed requirements, dates, risks and questions.
On this page