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ControlledVerified 2026-07-28

Understand service credits

Read available, reserved and used credit states for managed services.

Access
Signed-in workspace member
Result
You can tell whether a credit is available, reserved for work or used.

Service credits make eligible managed-service capacity visible at workspace level.

Key terms

Available
Capacity not currently assigned to a request.
Reserved
Capacity held against active reviewed work.
Used
Capacity consumed by the completed or accepted service lifecycle.

How to use this

Is a credit unavailable?

YesReview Billing and the request state before contacting support.

NoChoose an eligible service route.

Important boundary

Services overviewUnderstand managed procurement services, account change requests and their separate lifecycles.Track active service requestsReview managed work that is active, waiting or needs customer input.Choose an available serviceMatch the decision need to Tender Decode, Bid Readiness or Bid Sprint.Tender DecodeTurn buyer wording into reviewed requirements, dates, risks and questions.
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