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AvailableVerified 2026-07-28

Understand what Eshmere is handling

Read the managed-work queue and know when customer input is required.

Access
Signed-in workspace member
Result
You can distinguish active Eshmere work from work waiting on the customer.

The managed-work section keeps reviewed service activity visible without exposing internal operations.

Where to find it

Complete the workflow

  1. 1
    Read the service label

    Confirm which customer request the item belongs to.

  2. 2
    Check its state

    Look for active, waiting or review-required context.

  3. 3
    Open Services

    Use Track active services for the full customer-visible timeline.

  4. 4
    Respond when asked

    Provide safe clarification only through the verified request route.

Expected result

What does not happen automatically

Command Centre overviewRead the workspace's current priorities, active work, progress and health.Read tender metrics and deadlinesInterpret Active Tender Value, watched opportunities and closing-window metrics.Work through Priority ActionsUse Priority Actions to resolve the next customer decision without losing context.Track workspace progressUse Workspace Progress to see setup and operating milestones.
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