Documentation area
Trust & boundaries
Understand advisory intelligence, source coverage and human control.
7 current guidesGuides
How Eshmere intelligence worksFollow the path from customer context and source signals to reviewed next actions.Advisory fit and source coverageUnderstand why a match is useful but never proof of eligibility or complete monitoring.Human review and AI limitationsKnow where AI assistance ends and human responsibility begins.Privacy and workspace boundariesUnderstand how personal accounts, organisations and customer workspaces stay separated.Customer control and approvalUnderstand which decisions and external actions always stay with the customer.Service delivery boundariesKnow what managed support includes and what remains outside the service.Availability statusesUse Available, Controlled and Planned labels to understand product access accurately.