Priority Actions surfaces customer work that blocks or advances the workspace.
Where to find it
Complete the workflow
- 1Read the action
Check the title, status and reason it matters.
- 2Open the destination
Use the action button rather than guessing from the summary.
- 3Review full context
Confirm source, service or profile details on the destination page.
- 4Complete or defer
Make an explicit customer decision and verify the updated state.